Frequently Asked Questions
Booking Your Cruise |
What do I need to do to book my cruise?
Call and speak to a CMEatSEA Coordinator. We have a convenient toll free number: 1-888-523-3732 and are open Monday - Friday. You can also click on the "Register Now" button on our Sailing pages.
What if I want to extend my cruise vacation?
CMEatSEA offers many pre and post cruise packages for the various destinations. If we don’t have the package that you are looking for, our Vacation Planning department can assist with vacation extensions.
How can I pay for my cruise? What are the deposit and final payment requirements?
We always recommend that you use a credit card to book your trip. It's convenient, safe, and you get extra protection for your vacation from your credit card company. But if you prefer, we can accept certified cheques or money orders payable to Cruise Connections Canada.
Deposits for CMEatSEA range from $650 CAD to $2500 CAD and are due at the time of booking. Final Payments are due anywhere from 90 days to 240 days prior to departure.
What are the benefits of cancellation insurance?
Without insurance, if you cancel your cruise after final payment, you will suffer penalties and lose money. These penalties can be viewed www.CMEatSEA.org
Things to consider about whether or not to purchase insurance include:
- Can you afford to lose this money?
- Do you have a pre-existing medical condition?
- Is your trip relatively expensive?
- Are you leaving the country for 10 days or longer?
- Are you at a point in your life where you are susceptible to accident or illness?
- Are you booking your own air transportation?
- Is your own insurance limited to medical expenses in Canada or the U.S.?
If you answered yes to any of these questions, then you may want to consider insurance. Insurance typically costs about 10% of your total trip cost and usually covers baggage, trip delay, trip interruption, medical expenses, medical evacuation, and more. The cruise line's insurance typically doesn't cover pre-existing conditions, but there are other insurance policies available to cover these situations. Ask your agent for a brochure explaining it in more detail. If you have to use insurance, it's definitely worth the extra dollars.
What type of Trip Cancellation / Interruption Insurance does CMEatSEA offer?
Through Cruise Connections, CMEatSEA offers a comprehensive and competitive selection of travel insurance programs provided by Travel Guard®, Canada's largest travel insurance company and a division of AIG
Benefits include:
- Unlimited emergency and hospital medical care (Canadian residents only)
- Default (Bankruptcy) coverage for any cruise line or travel provider
- Comprehensive trip cancellation and interruption coverage
- Baggage loss and delay
These are just a few of the many benefits contained in this valuable protection. While travel insurance is not obligatory, we strongly recommend this coverage. Remember, you could lose your entire investment and miss your vacation should something unexpected happen.
